Before your appointment, gather:

Photo ID (Adults in Household – 18 years old and above):

• Driver’s license, state ID, passport, Mexican ID, or jail ID

Proof for Minors (Below the age of 18 years old):• Birth certificate naming you as parent

• If not parent, provide court custody papers

Proof of Address (Adults):

• Utility bill (water, gas, electric)

• Official letter with your address (e.g., benefits award letter)

Proof of Income (Adults):

• Last 60 days of income (pay stubs, bank statements, benefits, tax return)

• Government award letters (SSI, SSDI, Medicaid, child support, food stamps, etc.)

• If no income, show proof of support (family, cash app, Venmo, etc.)

Bill You Need Help With:

• Rent: Letter from landlord showing amount due, and the entire, current lease. If someone

on the lease moved out, landlord must confirm in writing

• Utilities: Full bill showing past due amount and charges, disconnect notice (if applicable).

Fort Worth residents must provide full lease

Proof of Need (If Applies):

• Medical records, family crisis proof, job loss letter from your employer

• If medical issue: Doctor’s note showing inability to work (for all adults in household)

Other Documents (If Applies):

• Proof of disability or denial letter

• Proof of unemployment or denial letter

• Government housing voucher (rent/utility amount included)

• Job search proof (e.g., Indeed, TWC)

• Financial Assistance Application